Support

Color Kingdom Puzzles ยท We're here to help.

Common questions

Which devices does Color Kingdom Puzzles work on?

iPhone and iPad. On iPad the pieces are scattered around the board, like a puzzle on a big table; on iPhone they wait in a tray under the board.

How do I start a puzzle?

Tap a picture, swipe to pick how many pieces you want (from 12 up to 500), then tap Start. Today's Puzzle is at the top of Home, and every past one is in Daily Puzzles.

How do I place pieces?

Drag a piece onto the board. When it's close to the right spot it snaps into place. Pinch to zoom in on the board, drag an empty spot on the table to move around while zoomed in, and double-tap to zoom in or back out.

What do Peek, Edges, Shuffle and Zoom Out do?

Peek shows a faint copy of the picture on the board while it's on. Edges shows only the border pieces, so you can build the frame first. Shuffle gathers the loose pieces and mixes them up. Zoom Out shows the whole board again.

How do hints work?

Tap Hint and one piece flies into its spot. Every puzzle comes with one free hint. When you run out, you can watch a short video to get 3 more. With Remove Ads, hints are unlimited.

Is my progress saved?

Yes, after every move. Your puzzles in progress are under Continue Your Puzzle on Home and in My Puzzles. Everything is saved on your device, so deleting the app removes your puzzles.

How do I restart or remove a puzzle?

Tap a puzzle in progress and choose Continue, Restart or Remove. While playing, the Restart button at the top starts over with a new cut of the same picture.

Can I save pictures I like?

Yes. Tap the heart on any picture to add it to your Favorites in My Puzzles.

Can I play offline?

Yes, with pictures you've already opened. New pictures and the Daily Puzzle need a connection to download the first time.

Is Color Kingdom Puzzles free? How do I remove ads?

It's free to download and shows ads. Tap No Ads at the top of Home to remove all ads with a one-time purchase, which also gives you unlimited hints. If you've bought it before, tap Restore Purchase on the same screen.

How do I change my ad privacy choices?

In Europe and the UK, tap No Ads (or the gear, if you've removed ads) and choose Privacy Choices. See our Privacy Policy for details.

Report a problem

If something isn't working, email us and include:

  • What happened, and what you expected
  • The picture and number of pieces, if it's about a puzzle
  • Your device model and iOS or iPadOS version
  • A screenshot, if you can

Ideas and requests

Want a picture of something you love, or a new tool? Tell us at codepoetlabs@gmail.com.

Still need help?

Email us at codepoetlabs@gmail.com

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